Return Policy

We stand behind the quality of our products. If you are not completely satisfied with your purchase, we are here to help.

Eligibility for Returns

  • You may return any unopened and unused product within 14 days of the delivery date.
  • The product must be in its original packaging and in the same condition that you received it.
  • For safety and hygiene reasons, we cannot accept returns on opened or used items.

How to Initiate a Return

1

Contact Us

Email us at returns@lokalherbs.com with your order number.

2

Get Label

Our team will review your request and send return shipping instructions.

3

Ship It

Package the item securely and ship it back to us.

*Return shipping costs are the responsibility of the customer unless the item was defective.


Refunds

  • Once we receive and inspect your returned item, we will notify you via email.
  • If your return is approved, a refund will be processed to your original method of payment within 5-7 business days.
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